Frequently Asked Questions (FAQs)

faq iconBelow are some of our most frequently asked questions. Please contact us at any time if your question or concern isn’t answered below. 

Ordering FAQs

How do I order Isagenix online in Australia?

We are an Isagenix Australia independent associate and you can order online through this website, or by calling us on 1300 784 335 to order over the phone.

Simply click here and start your order. Once you have made your selection you be redirected to our Isagenix Independent Associate website where you can continue to place your order. Your order will be processed and dispatched directly by Isagenix.

How much does it cost and how do I get the best price?

There are a number of different products and cleansing programs in the full range; however, the most popular is the 30 day cleansing program. Pricing information for all products is available on our website.

It is always cheaper to join as a preferred customer, pay a small annual membership fee (just $25 on the popular autoship program) and take advantage of the lower wholesale pricing.

Is there a guarantee?

Yes! When you purchase through our independent associate website you will receive the full 30 day product money back guarantee (on your initial order).  You will also receive ongoing support from your personal cleansing coach, who can work with you to help you achieve your goals.

How does the autoship program work?

Some people are concerned by the word ‘autoship’, but you don’t need to be. It is simply a really flexible way to make sure you don’t run out of your favourite products every month, and to ensure you receive the lowest possible prices.

Essentially, you create an order for the following month, and at any time – until a few days before that order is due to come out – you can change, pause or cancel it. There are no minimums and no obligations. If you decide that next month you just want one canister of IsaLean Shake, that’s great; and if you decide you don’t want anything, then that is great, too!

When you select autoship, you get the lowest priced yearly membership ($25 rather than $50) and extra savings off the price of the most popular cleansing packs and programs.

Product FAQs

What is nutritional cleansing?

Nutritional cleansing works on two levels. Firstly, it helps to support the body’s natural detoxification pathways and encourages it to remove potentially harmful toxins and impurities. Secondly, it provides optimum levels of quality nutrients (proteins, complex carbohydrates, good fats and macro/micro nutrients) to help the body return to its natural balance.

Are the products certified organic?

The products are not certified organic; however, many of the products used are organic and meet or exceed organic standards. Isagenix selects the best herbs and botanicals from around the world; sometimes these come from areas where it is difficult, or impossible, to find organic certified producers. However, you can be sure the products contain only the highest quality natural ingredients and have been through a rigorous testing process before being released.

Is Isagenix gluten free?

The 9 day and 30-day cleansing programs do not contain gluten; however, they are produced in a facility that does use wheat.

A couple of the other Isagenix products do contain gluten, including SlimCakes. Please contact us if you are unsure and need further information.

Business FAQs

How do I earn money with Isagenix?

When you upgrade your account to become an Associate you get access to the world’s leading compensation plan, which gives you the ability to earn money simply by sharing these products with other people. You don’t have to carry stock or deal with fulfillment, returns or other complications.  When you open your account, you also get your own replicated website, complete with shopping cart, videos and success stories.

We have been with Isagenix for over 7 years, and it has provided a fantastic income and lifestyle for us. We would be happy to talk to you about how we can help you do the same.